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FAQ

How long will shipping take?

Our standard shipping time is typically 7-8 business days, depending on your location. Please note that international shipping may take a bit longer. You will receive tracking information once your order is processed.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or through the shipping carrier's tracking portal.

What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment gateways.

What should I do if I receive a damaged product?

If you receive a damaged or defective product, please contact our customer support team within 48 hours of receiving your order. We will arrange for a replacement or refund

Can I cancel or modify my order?

You can cancel or modify your order within 24 hours of placing it. After that, the order will be processed, and changes or cancellations may not be possible.

How do I contact customer support?

You can reach our customer support team via email at [contact@sparkhomegadgets.com] or through the contact form on our website. We aim to respond to all inquiries within 24-48 hours.

What if my order is lost in transit?

If your order is lost during transit, please contact us as soon as possible. We will investigate the issue with the shipping carrier and provide you with a solution, either by sending a replacement or issuing a refund

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Can I change my shipping address after placing an order?

If you need to update your shipping address, please contact us within 24 hours of placing your order. After that, changes may not be possible once the item is shipped.